Kristel Factory Repair Service 

​To obtain a RMA number to return a Kristel product for factory service, please email helpdesk@kristel.com to obtain the RMA request form. RMA numbers are issued within 48 hours of the form being received.

For all other general inquiries please contact  helpdesk@kristel.com or call our main office at 630-443-1290

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Warranty Details 

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​For details regarding warranty coverage, see our Terms and Conditions 

Kristel Terms and Conditions >> 

Speak to a Technician 

General questions regarding whether your Kristel product needs service or is covered under any warranty, email our technicians

Email RMA Department >>